Thank you for your purchase!
Thank you for purchasing a product from one of our webshops! Here you will find important information about the use and safety of our vintage and collectibles.
Why this information is important
In Europe, the General Product Safety Regulation (GPSR) applies, a legislation that ensures that all products placed on the market are safe for consumers. As part of this legislation, we provide clear and relevant information about our vintage products, so that you know how to use them safely and what to look out for.
Our focus is on transparency and your satisfaction. While many of our items are unique collectibles, we want to make sure you are aware of the characteristics and proper use of these special products.
About our products
We specialize in unique vintage and antique items, such as toys, cameras, watches and stuffed animals. Many of these products are intended as collectors items and may not meet modern safety standards. It is this authenticity that makes them special, but also requires careful handling.
Important safety information
For safe use of our products, we ask that you follow these guidelines:
Toys and cuddly toys
- These items are often intended as collectors' items and not suitable for children to play with.
- Do not allow children to handle these items unsupervised.
- Never put stuffed animals or toys in the mouth due to possible wear and tear or outdated materials.
Cameras and electronic devices
- Check the camera or device before using it.
- Use the products only as intended and avoid exposure to water or damaged wiring.
Watches and jewelry
- These delicate vintage items require careful handling.
- Avoid exposure to water, heat or heavy loading.
General
- Do not use these products for intensive or daily use unless otherwise indicated.
- If you have any doubts or questions, please contact us using the details below.
Why are these guidelines important?
Our products are often decades old and may contain materials or designs that do not meet modern safety standards. By handling these items with care, you will preserve their value and authenticity.
Our Process: How We Care for Your Vintage Item
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Purchasing
- Our vintage and antique items are carefully selected from reliable sources, such as collectors' fairs, auctions and private sellers.
- We pay attention to authenticity, quality and the unique characteristics of each product.
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Inspection and cleaning
- Each product is thoroughly inspected for operation, condition and potential safety hazards.
- If necessary, we carry out minor repairs or adjustments to improve functionality.
- For fabric items, such as cuddly toys, we provide a thorough cleaning.
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Evaluation and classification
- We assess whether an item is suitable as a collector's item or can still be used functionally.
- Products offered as collectors' items are clearly labeled as not suitable for everyday use.
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Administration and traceability
- Each product is registered with basic information such as origin, condition and characteristics.
- This helps us track items and provides clear information to our customers.
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Clear communication
- All important product information, such as instructions for use and any restrictions, is included in our online listings.
- With every order we add a note or QR code that leads to this safety information page.
What happens if a product turns out to be unsafe?
Although we carefully inspect and test all our products, in rare cases a safety issue may arise. Should this happen, we will immediately take the following steps:
- We are informing customers and authorities about the problem.
- We offer a suitable solution, such as:
- Repair of the product.
- Replace with a safe comparable product.
- Full refund of the purchase price.
If you have any questions about a product or potential issue, please contact us using the details below.
Important disclaimer
Our vintage and antique products are sold in the condition they are in. These items are often decades old and designed according to standards that were valid at that time. Therefore:
- Collectibles: Many of our products are intended as collectors' items and are not suitable for intensive use.
- No guarantee of modern use: We do not guarantee that these products meet current technical or safety standards. Use them with care and according to the instructions provided.
Manufacturer information
For some products, the original manufacturer information is not available, for example because the manufacturer no longer exists or cannot be traced. In these cases, our own contact details are provided to ensure traceability and regulatory compliance.
Accessible information in your language
To ensure that you understand all information about our products, we provide safety warnings, guidelines and disclaimers in a language that is accessible to our customers. Do you have questions or need more information? Feel free to contact us!
Contact details
- Email: business @tonevintage .com or business @unseend .com
- Website: www .tonevintage .com or www .unseend .com